Terms of service

Welcome to Cargra. These Terms & Conditions explain the rules and responsibilities when you access or use our website, purchase our products, or interact with our services.

By visiting our website or placing an order, you agree to follow these terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the Cargra website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website or services.

2. About Cargra

Cargra provides automotive products, including car organizers, car seat cushions, and car seat covers.

We aim to provide accurate product information, reliable service, and a convenient shopping experience for our customers.

3. Website Use Requirements

You agree to use this website only for lawful purposes.

You must not use our website in any way that may damage the website, interfere with other users, or affect normal business operations.

4. Customer Account Responsibility

If you create an account with Cargra, you are responsible for maintaining the confidentiality of your account information.

You are responsible for all activities performed through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information are accurate.

However, slight differences may occur due to product updates, manufacturing changes, screen settings, or other technical factors.

6. Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you and provide an appropriate solution, including replacement options or a refund when necessary.

7. Pricing Information

All prices displayed on the Cargra website are shown in U.S. dollars unless otherwise stated.

We reserve the right to update product prices, promotions, or offers at any time without prior notice.

8. Order Placement

When you place an order, you agree to provide accurate and complete order information.

Please review your shipping address, contact details, and product selections before submitting your order.

9. Order Confirmation

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not necessarily mean that your order has been accepted. We reserve the right to review and cancel orders when necessary.

10. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Orders that have already been processed or shipped may not be canceled and may need to follow our return process.

11. Payment Terms

Payments must be completed through the available payment methods provided at checkout.

By submitting payment information, you confirm that you have authorization to use the selected payment method.

12. Shipping Policy

Shipping times and delivery information are provided according to our Shipping Policy.

Delivery dates are estimates and may be affected by carrier operations, weather conditions, holidays, or other circumstances outside our control.

13. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund Policy.

Customers must follow the return requirements and procedures described in that policy.

14. Customer Responsibilities

Customers are responsible for providing correct shipping information.

Cargra is not responsible for delays or delivery issues caused by incorrect addresses or incomplete customer information.

15. Prohibited Activities

Users may not:

Use the website for illegal activities.
Attempt to access restricted areas of the website.
Upload harmful files, viruses, or malicious code.
Copy, modify, or misuse website content without permission.
Interfere with website security or functionality.

16. Intellectual Property Rights

All website content, including text, images, logos, graphics, product descriptions, and design elements, belongs to Cargra or its authorized partners.

You may not reproduce, distribute, or use our content for commercial purposes without written permission.

17. User Reviews and Feedback

If you submit reviews, comments, suggestions, or other content, you grant Cargra permission to use such content for business purposes, including improving our services.

You agree that submitted content must not contain unlawful, misleading, offensive, or harmful information.

18. Third-Party Services

Our website may use third-party services such as payment providers, shipping providers, and analytics tools.

These third parties may have their own terms and privacy policies. Cargra is not responsible for the practices of independent third-party services.

19. Website Availability

We work to keep our website available and functioning properly.

However, we cannot guarantee uninterrupted access due to maintenance, technical issues, system updates, or circumstances beyond our control.

20. Limitation of Liability

To the extent permitted by applicable law, Cargra is not responsible for indirect, incidental, or unexpected damages resulting from website use, product use, or service interruptions.

Our responsibility is limited to the value of the products purchased from Cargra, where applicable.